Front Office Management
We take responsibility for all aspects of the revenue cycle, from front-end registration to back-end collections
Proactive communication with Front Office Management
Our front office management services help to optimize patient flow and improve the overall patient experience. We provide:
- Key Services
- Patient registration and scheduling
- Insurance verification and eligibility checks
- Co-pay and deductible collection
- Patient check-in and check-out
- Front desk support and customer service
- Rx Refills
- Benefits
- Improved patient satisfaction
- Reduced wait times
- Enhanced patient flow
- Increased front desk efficiency
- Improved revenue capture
Front Office Management: A Holistic Approach to Revenue Cycle Optimization
Our front office management solutions are designed to improve patient flow, enhance the patient experience, and maximize revenue capture.
Patient Registration and Scheduling
We streamline patient registration and scheduling processes, ensuring accurate and timely appointment bookings.
Co-pay and Deductible Collection
We efficiently collect co-payments and deductibles at the point of service, improving cash flow.
Rx Refills
Simplifying prescription refill requests.
Insurance Verification and Eligibility Checks
We verify patient insurance coverage and eligibility in real-time, reducing the risk of denials.
Patient Check-in and Check-out
We streamline patient check-in and check-out processes, minimizing wait times and improving the overall patient experience.
Empowering Your Front Desk with Real-Time Information
At MedBill Pro, we recognize the critical role that your front office staff plays in the overall patient experience. Our front office management services are designed to empower your front desk team with the real-time information they need to provide exceptional service and ensure a smooth and efficient patient flow. Our Focus:
Real-time Insurance Information
We provide your front desk staff with real-time updates on patient insurance information, including coverage status, co-pays, and deductibles.
Proactive Communication
We proactively communicate with your front desk regarding any potential issues or concerns related to patient insurance or eligibility.
Streamlined Check-in/Check-out
We provide tools and resources to streamline the check-in and check-out processes, minimizing wait times and improving patient satisfaction.
Enhanced Communication
We facilitate clear and effective communication between your front desk staff and patients regarding appointments, financial obligations, and any other relevant information.
Benefits of Our Front Office Management Services
Improved Patient Satisfaction
By minimizing wait times, providing clear and concise information, and ensuring a smooth check-in/check-out process, we contribute to a significantly improved patient experience.
Increased Efficiency
Real-time information and streamlined processes improve the efficiency of your front office operations.
Reduced Errors
Proactive communication and access to real-time information minimize errors in patient registration and insurance verification.
Enhanced Revenue Capture
By ensuring accurate co-pay and deductible collection, we help to maximize revenue capture.
Empowered Front Desk Staff
By providing your front desk staff with the necessary information and tools, we empower them to provide exceptional service.
See why MedBill is the best.
High Reimbursement Rate
- 95% success rate on first submissions
- 95% success rate for prior authorizations & pre-certifications
Fast Turnaround Times
- Less than 5% accounts receivable outstanding for over 90 days
- Denial management within 24 hours
- Rejection handling within 24 hours
- Claim submission within 24 hours of receiving them
- 12-day average Medicare turnaround
- 7-day average Medicaid turnaround
- 15-day average commercial turnaround
Excellent Customer Support
- Dedicated account manager
- 24/7 phone and live chat support
MedBill Pro stands out for its exceptional performance and unwavering commitment to client success. With a 95% success rate on first submissions and prior authorizations, they ensure your claims are processed efficiently and accurately. Their rapid turnaround times, including 24-hour denial management and rejection handling, minimize delays and maximize reimbursement. Coupled with a dedicated account manager and 24/7 support, MedBill Pro provides the comprehensive and responsive service you need to streamline your revenue cycle and focus on patient care.
Reduce Administrative Costs by up to 45%
Experience a significant boost to your bottom line with our proven strategies. By slashing administrative costs by up to 45%, you can unlock new levels of efficiency and profitability. This translates to reduced overhead, improved cash flow, and the ability to invest in growth and innovation within your practice
Experience the MedBill Pro Difference
MedBill Pro is committed to providing your front office staff with the tools and support they need to excel.
Contact MedBill Pro today for a free consultation and discover how our front office management services can empower your front desk team and enhance the overall patient experience.
Comprehensive Support
24/7
Get your billing right, anytime! Our 24/7 DEDICATED BILLING SPECIALISTS are always on, ready to boost your revenue. No breaks, no delays, just non-stop billing support for your RCM needs. Ready for hassle-free billing? Hit us up now and see how we keep your cash flow healthy.